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Clear answers to common questions.

Membership FAQs

How do I become a member?

By choosing one of our three tiers’ Basics, Essentials or Gold.

You get a lot more bang for your buck and greater perks.

Yes you can do this within your members portal.

Yes, navigate your way to your personal members portal.

This is a West Australian initiative. All residents of the West Australian community can become a member.

Draw FAQs

How often is a draw run?

We run a draw every week. We have weekly draws, members draws and a big win super draw every month.

With the exception being promotional giveaways. Depending on the type (weekly, members or BIG WIN Super draw) of draw, draws will finish on Wednesday at 5pm AWST.

Winners will be announced and contacted the same evening the draw concludes.

This is a West Australian initiative. All residents of the West Australian community can become a member.

Payment 
FAQs

How do I make a payment?

All payments are processed securely through PayPal. You can pay using a credit or debit card, PayPal, Apple Pay, or Google Pay at checkout.

If your payment is declined, please check your card details and try again. If you are a subscriber and a renewal payment fails, you will receive an email notification with a link to update your payment method. If your payment is not updated, your subscription will be suspended and your entries will be removed from active draws.

Yes. Log in to your account, go to Account Settings, and update your payment method from there.